A UI/UX Checklist for Small Business Websites

Most visitors decide in seconds. Good UI/UX removes doubt and makes the next step obvious. Use this checklist to review your website.

Trust

• Clear service/offer in the hero section
• Real contact details (phone, email, address)
• Testimonials or portfolio links near the top

Clarity

• One primary CTA per page (Call, WhatsApp, Get Quote)
• Readable font sizes and spacing (especially on mobile)
• Consistent section headings and card layouts

Conversion

• Short contact form (name, phone/email, message)
• Strong FAQ section to reduce objections
• Fast pages with clean images and minimal bloat